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Policies

Privacy Policy

The privacy of our site is very important to American Swim Academy. We respect and are committed to protecting your privacy at all times. We only collect personally identifiable information that is provided to us voluntarily by the visitor with their consent. We do reserve the right to receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell, rent or loan your personally identifiable information to anyone.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

General Policies

There is an annual, non-refundable membership fee of $40.00.

Cancellation for a refund prior to the first day of the quarter will be given within 48 hours of your purchase minus a $25 cancellation fee. After 48 hours, ASA credit will be given minus a $25 cancellation fee.

After the quarter begins there is a $25 cancellation fee and the remaining balance will be given in the form of ASA credit.

ASA Credit will be valid for 1 year from time of issuance.

As a courtesy to our members, one Make up class is offered, if space is available. We will not overbook our classes to accommodate make ups. Make up classes are intended for members who can’t make class due to an emergency, like illness or injury. A make up class can be booked up to one day in advance.

Swimmers enrolled for more than half of the current quarter are eligible for one Make Up per swimmer, per class, if space is available.

In an effort to accommodate all members, once a make up class is booked, an additional makeup class is not available in the event that you must cancel your scheduled make-up class.

A refund will not be given in exchange for ASA Credit, however, ASA Credit may be transferred to another Member.

In the event that ASA closes a pool for any reason, an additional Make Up will be given within the current quarter. Refunds will not be issued for pool closures.

A swimmer may request an instructor, but it is not guaranteed. Instructors’ schedules vary. Instructors may change at any time during a quarter but a qualified instructor will always be provided for your class.

If a swimmer is under the age of 18, the swimmer may not be left alone without a parent, legal guardian, or authorized caretaker during the class.

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